Searching for an item

On many console pages you can find items by entering specific search criteria in a search field.

All searches are case insensitive. For example, if you enter the keyword "Mac", all occurrences of "mac", "MAC" and "Mac" are included in the search results.

To search for an item, such as a device, report, or device group:

1. Navigate to the area you want to search.

2. To search for an item on the sidebar, do one of the following:

   • Click the Search or Filter field and enter all or part of the keyword you want to use to find the item. The sidebar's search results update dynamically as you type.
   • Click to open the filter field and enter all or part of the keyword you want to use to find the item. The sidebar's search results update dynamically as you type.

3. To search for an item in the results grid:

   1. If the column you want to search is not part of the results, add the column to the report or page.

   2. Depending on the page you're on, do one of the following:

      The search bar contains

      1. Click to select the field that you want to search. To select more than one field, press Shift while selecting each field. Note that for device reports, you can search by any of the following using Device:

         • Device name The name assigned to the device in the operating system. For Chromebooks, device name is not applicable and therefore shows as "Chrome" in the Secure Endpoint Console.
         • Serial number The identification number assigned to the device by the device manufacturer. For Windows devices, this value may correspond to the serial number of the BIOS, the motherboard, or the chassis, depending on the manufacturer.
         • Username Username of the user who was logged in to the device when an agent connection occurred. If no user was logged in during the most recent agent connection, the last detected username shows. If you are viewing a report and want to see if a user was logged in during the most recent connection, add the Current Username column to the report. If no user was logged in at the time of the connection, "No Data" or two em dashes (— —) show in the column.
         • Chromebook annotated asset ID For Chromebook devices, the asset identifier populated by the Google Administrator. Maps to the Asset ID field in the Google Admin console.
         • Identifier The unique Electronic Serial Number (ESN) assigned to the Secure Endpoint Agent that is installed on a device.

         If you selected one field, the placeholder updates to show the selected field. If you selected multiple fields, the placeholder shows Search multiple.

      2. In the search field, enter all or part of the keyword you want to use to find the item and click Search or press Enter. The keyword must contain at least two characters.

      The search bar contains or

      In the search field, enter all or part of the keyword you want to use to find the item and click Search or press Enter. The keyword must contain at least two characters.

      The search bar contains

      1. Click in the search bar to open the search field selector and select the field that you want to search.
      2. In the search field, enter all or part of the keyword you want to use to find the item. Results update dynamically as you type.

      You can only search text fields. Searches for other data, such as numeric values, times, and dates are not supported.
      Searching for "No data" is not supported.

   Search results appear in the grid. Depending on the page you're on, you can clear the search field by pressing Esc on your keyboard, or by clicking or .